Home Loan Specialist II- PCG Production Support - ONSITE

Requisition ID
Position Type
Mortgage Operations & Servicing
Associate's Degree
Years of Experience


The Specialist II's primary responsibility will be to clear all investor conditions for purchase with a focus on efficiency, speed, and quality. 

Job Description

  • Review loan files that have been suspended by investors
  • Rebut invalid suspense issues with respective investors
  • Work to get suspended loans sold before allotted investor due dates
  • Maintain a pipeline of 30 + loans at various volume levels
  • Communicate with all divisions of the bank to obtain necessary documentation in a timely fashion
  • Work effectively under specific time constraints
  • Work independently and as a team
  • Operate and prioritize in a fast paced environment

Ideal Candidate will have the following:

  • Applicants must demonstrate attention to detail, the ability to multitask, and a strict adherence to deadlines
  • Experience with the following platforms is preferred: Encompass, Imaging system, Word, Excel, Internet, and Investor Websites
  • Knowledge of general mortgage industry guidelines as well as standard loan documentation preferred
  • Flexible with work schedules especially during peak volume periods & month end.
  • Good communication skills both inside/outside the organization

Years of Experience:



Associate's Degree


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