Instructional Senior Designer

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. 

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

The Senior Instructional Designer is responsible for design, development, management and support of advanced course material and training aides for specified needs, including leadership training. As the Instructional Designer, you will mentor peers, as well as, perform needs analysis and recommend the best training modality to deliver or improve training.

The Senior Instructional Designer will:

• Coordinate and oversee development team of colleagues and subject matter experts, explain roles and expectations, provide project documentation, develop project plan, manage to timeline, and resolve project-related problems and issues
• Guide the business on strategy implementation in the pursuit of business solutions
• Acquire and apply advance knowledge of the business, its products and processes to create training materials that solution business needs
• Gather information, analyze data trends, identify root cause(s), and provide information to the business or project teams
• Work in coordination with Manager, Training to develop tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

• Associate’s degree or equivalent work experience
• 5+ years of relevant work experience
• Expertise with LMS and content development software such as: Lectora, Captivate, PhotoShop, InDesign, etc.
• Must be highly proficient in Excel and Word
• Financial Services and, if possible, mortgage industry experience preferred

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. 

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. 

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: 

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave 
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement 
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role 
• Higher in range - Experience and skills add value above typical requirements of the role 

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.