• Home Loan Specialist

    Requisition ID
    18-8090
    Location
    US-FL-Tampa
    Position Type
    Regular
    Category
    Retail Mortgage Operations
  • Overview

    • The Home Loan Specialist I is an entry level role supporting various Channels.  The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.  Responsibilities may be limited within a specific function/channel or across functions/channels

    Job Description

    • Performing routine data entry and validation tasks
    • Initiating third party orders (title, appraisal, hazard, flood cert, credit, etc.)
    • Reviewing and validating loan documents
    • Handling routine calls, emails and/or chat responses
    • Assigning and distributing work loads
    • Monitoring work queues and intervening as needed
    • Interacting with multiple departments to expedite processing and/or issue resolution
    • Performing other related duties as required and assigned
    • Demonstrating behaviors which are aligned with the organization’s desired culture and values

    Ideal Candidate will have the following:

    • Skills & Abilities: (Include any required computer skills, regulatory knowledge, certifications, licenses, languages, etc.) 
    • Must be a team player with strong attention to detail and able to work independently
    • Proven track record at delivering timely and accurate information in a fast-paced environment
    • Excellent critical thinking, problem solving, mathematical skills and sound judgment
    • Effective time management skills to deliver work on time
    • Capable communicator, written and oral
    • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
    • Financial Services and, if possible, mortgage industry experience preferred
    • General understanding of applicable Federal, State and Local regulations

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